Hotel Castilla

Hotel Castilla

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Check-in time is from 2 p.m. to 6 p.m. and check-out is until 12 noon.

Yes, we store our customers’ luggage free of charge for as long as you need.

We have underground parking spaces for cars and trailers, at a cost of €8 per day. Parking spaces cannot be reserved; they are subject to availability at the time of arrival at the hotel. We accept reservations for motorcycles, at a cost of €6 per day per motorcycle, advance booking is required. Bicycles cost €3.50 per day. They cannot be taken up to the rooms and will be stored in a private, locked room monitored by cameras. We do not allow electric scooters or bicycles. These are approximate rates and may vary depending on the date and the Feria season from 6 to 18 September. There is another public car park 50 metres away.

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No, we only have disabled access at reception.

Yes, we only allow one non-dangerous breed dog per room, weighing no more than 30 kg. There is a supplement of €4.50/day. We require that the dog not be left alone in the room if you leave the hotel and that it always be kept on a leash in the common areas. You must inform the hotel in advance. No other types of pets are allowed. These are approximate rates and may vary depending on the date and the Feria season from 6 to 18 September.

Yes, we have free cots for children under 2 years old, maximum 1 cot per room. Children under 12 years old can stay for €10.00 per night, in an extra bed or folding bed, sharing a room with two adults, maximum 1 extra bed per room. Children aged 12 and over are considered to be staying in a triple room, and availability and prices must be checked. Prices are approximate and may vary depending on the date and the Feria season from 6 to 18 September. We do not have quadruple rooms. Extra beds and/or cots must be requested in advance and confirmed by the accommodation, and are subject to availability.

Yes, there are gluten-free and lactose-free products available, but you must inform the hotel in advance.

Continental breakfast, consisting of 1 coffee (or coffee with milk, or milk with hot chocolate, or herbal tea) + 1 juice or fruit + 2 items to choose from toast, cereal, pastries, boiled eggs, ham and cheese.

Breakfast €3.50 VAT included/person/day. (Served from 7:30 a.m. to 10:30 a.m.) Monday to Friday

Breakfast €4.50 VAT included/person/day, with prior reservation, Breakfast €5.50 VAT included/person/day, without prior reservation.

(Hours: 8:00 a.m. to 11:00 a.m.) Saturdays, Sundays, and holidays.

Approximate rates, may vary depending on the date and season of the Fair from 6 to 18 September.

No, it’s free throughout the hotel.

To iron your clothes, we have an ironing board and iron available in a small lounge. You can request them at any time from reception. Ironing is not permitted in the rooms.

Visitors are not permitted. Use of the facilities is reserved for guests only.

Reservations for more than 4 rooms may be subject to special conditions and additional supplements. Guests must present a valid ID and a credit or debit card upon check-in. This accommodation does not allow stag or hen parties or similar celebrations.